Saturday, August 11th, 2007...12:57 pm

Improving The Online Store

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I spent this morning editing The Cozy Home Spa website, based on some recommendations from Janet Meiners as well as basic marketing common sense.

The next step, now that the site is “basically” set up, will be to add more products, refine the site, and most importantly, promote the site & do some basic internet marketing.

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Here’s a rundown on the technical things I did to get the site ready:

1. Created a static front page, so that new visitors to The Cozy Home Spa will get an introduction to the products, shipping prices, and find the link to the blog.

(This is super easy:

  • First, you need to add two “pages”, (not posts) on your WordPress blog. I created one called “Products” and one called “Blog”.
  • Then, in the Wordpress dashboard, go to “options”, and then “reading”.
  • Click on which page you want to be the “static front page”, which doesn’t change (i picked my “products” page to be the front page), and which page will be the “blog” (where you write chronological posts– i picked my “blog” page).

Here’s the static page, that will stay the same, at www.thecozyhomespa.com, and here’s the blog page, which will update whenever I write a new post, at www.thecozyhomespa.com/blog.

2. Added product photos.

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3. Beefed up product descriptions (see example).

4. Added the “About” page, to introduce why The Cozy Home Spa exists, along with a photo of me (yay?!) and my contact info.

5. Added a “Contact” page with my photo, email, & phone #.

6. Added the blog component, www.thecozyhomespa.com/blog, with a link to the blog on the left sidebar on the site.

Here are some of the benefits of having a blog:

  • If you write consistently around a few certain topics, your site will begin to register in search listings for those keywords

(For example, I wrote one blog post with the cinnamon soap category, and now if you search for “cinnamon bar soap”, thecozyhomespa.com comes in #1 on Google, even though there are many other sites that have cinnamon soap.)

  • You can create an interested, engaged community of people who check out your site regularly to see the latest news about your company, industry, etc.
  • By writing short blog posts as informative, educational articles (like this one), you establish yourself as an “expert” in the industry, which builds your personal & corporate brand like hotcakes.

7. Added “Buy Now Buttons” from Google Checkout for each product, along with quantity options (1 bar, 2 bars, etc.)

8. Divided products into 3 categories (gifts & accessories, pre-made products, and “make your own” kits) and wrote a brief explanation of the categories on the main page.

9. Adding shipping prices with a “buy now” option.

10. Added a “Search bar” (it’s available under the WordPress dashboard, “presentation”, “widgets”, add search bar.

11. Added a “Subscribe by email” box from Feedburner.

12. Added the “Certified by PayPal” button from my PayPal business account (I’ll be adding PayPal as a purchase option).

13. Included an RSS feed and “recent posts” widget to the left side of the page so new visitors can access and subscribe to the blog.

***I know there’s a lot more that can be done to the site, but hey– it’s a start. The best part is that all of these options are free and easily do-able using Wordpress.com, Google Checkout, Flickr Creative Commons, a digital camera, Snipshot.com, PayPal, FeedBurner, and a bank account.

That means that any of you, if you’ve been wanting to open an online store, could do one as well. Hey, why not?

3 Comments

  • I just tried to buy something from your store and will do it later, when I have more time. But I stopped because I had to pay for the item and then pay again for the shipping.
    And while that might seem like an okay thing, I know that a lot of people will get confused (do I click the “back” button or retype the address to get back to the shipping charge? What happens if I pay for the item but forget to pay for the shipping?) and just give up.
    I would suggest one of two things:
    1. Incorporate a shipping charge into each item, such as “Lemon.Nut Balm - $2.50 (plus $1.50 shipping)” or something like it.
    2. Make it clear that you will send a shipping invoice when the order is received. I know you can send an electronic invoice in Paypal. I don’t know about Google Checkout.
    That’s my $.02.
    TIM

  • I looked over the site for you too. It’s coming along really nice. ECommerce is something I deal with quite a bit as an eCommerce Mentor. I have a couple recommendations for you:

    1. See sites like www.Walmart.com, www.BestBuy.com, www.Costco.com, and www.RockyMountainMattress.com: three of these sites are very well know and have great brand recognition. They also have sufficient money to hire an analyst to tell them the best and most efficient layout for the home page. RockyMountainMatttress.com has used this knowledge to design their new layout on their home page but they’ve taken it a step further - they’ve made their site SEO friendly too by adding content with keyword phrases as links. Remember, there are two audiences we market to: the visitor and potential buyer, and also the search engines.
    2. Like Tim said, make the checkout process as easy as possible. You can do this by adding shipping in to the price of the product, using a tool like Shopify, or something else. But it has to be convenient for the client or they’ll get confused and not purchase.

    Hope these suggestions help. If you have any other questions or would like additional info contact me at info at mollermarketing dot com.

  • […] In the meantime, as far as staying current with other new media apps, I started and maintained Human Census, “a question a day” site, dabbled in Twitter, continued saving and tagging sites on my del.icio.us, and set up a practice e-commerce site using WordPress blogging software, Google Checkout, and Google AdWords. […]

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